(5.0 / 5)1733+ Ratings

Tweeks Cycles Reviews

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Overall Rating

5.0
10 Reviews
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About Tweeks Cycles

Tweekscycles.com is a platform that offers a wide range of cycling products. They pride themselves on offering high-quality cycling brands at competitive prices. Their product range includes the latest bikes, cycling clothing, bike components, and accessories. They cater to different types of cycling, from road cycling to mountain trails. They also offer a variety of bike accessories, including lights, locks, pumps, and more. They even have a blog where they share articles about the best MTB tyres, top hardtail mountain bikes under £1500, and guides to help customers choose the best products for them. They also offer finance options on baskets over £99. Their customer service department is open Monday to Friday from 8:30am to 5pm. They are located at 75 Ash Road South, Wrexham LL13 9UG. Their phone number is 01978 660003. They also have an email address for customer inquiries. Their operating hours are Monday to Friday from 8:30am to 5pm. They also offer a 365-day return policy and free UK delivery on orders over £49.99. They have a Trustpilot rating of 95%.

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Tweeks Cycles Customer Reviews (10)

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Alaine Hervé
Alaine Hervé
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Feb 10, 2023
Rebekka Bárudóttir
Rebekka Bárudóttir
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Feb 10, 2023
Declan Davison
Declan Davison
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Feb 8, 2023
Yvonne Koehler
Yvonne Koehler
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Feb 7, 2023
Trinette Boucher
Trinette Boucher
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Feb 6, 2023
Mark Vazquez
Mark Vazquez
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Feb 5, 2023
Luke Chamberlain
Luke Chamberlain
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Feb 5, 2023
Boði Stephansson
Boði Stephansson
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Feb 5, 2023
Greta Jennings
Greta Jennings
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Feb 4, 2023
Silvia Valgeirsdóttir
Silvia Valgeirsdóttir
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Feb 4, 2023

Tweeks Cycles Customer’s Q&A

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Tweeks Cycles FAQs

FAQ

Tweekscycles.com Return Policy?

Tweekscycles.com has a detailed Return Policy as part of their Terms & Conditions. The policy applies to all quotations, orders, and contracts for the sale or supply of goods by them. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you place an order. They reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

In terms of Shipping Policy, delivery charges and estimated timescales are specified in the shipping options section when you place an order. They make every effort to deliver goods within the estimated timescales; however, delays are occasionally inevitable due to unforeseen factors. For customers in Europe, they have announced that there will no longer be any extra tax, duty, or unexpected shipping charges when shopping on their website. They collect the duty and any sales taxes due at the time you place your order with them, your goods then pass through the express customs clearance channels and arrive without delay and with no further cost to you.

Please note that these policies are subject to change and it's recommended to check their website for the most up-to-date information.

FAQ

About Tweekscycles.com Popular Products and Services?

Tweekscycles.com is a popular online store that offers a wide range of cycling products. The store is known for its high-quality brands at competitive prices. Customers have praised the store for its excellent customer service, efficient delivery, and competitive pricing. Some of the popular products include bicycles, bike components, and cycling accessories. Customers have also mentioned the store's wide range of products and the ease of use of the website. The store has received excellent reviews, with many customers stating that they would recommend the store to others. The store also offers advice on products, making it easier for customers to choose the right product for their needs. Overall, Tweekscycles.com is a trusted source for all cycling needs.

FAQ

About Tweekscycles.com Prices and Cost?

Tweekscycles.com is a well-regarded online bicycle store. Customers have praised the store for its competitive prices and excellent customer service. The store offers a variety of products, including bicycles, parts, and accessories. Customers have mentioned finding products at discounted prices and receiving their orders promptly. The store also offers free shipping on certain purchases. It's worth noting that the prices can vary depending on the product, so it's recommended to check the website for the most accurate and up-to-date information.

FAQ

About Tweekscycles.com Payment Method?

Tweekscycles.com offers several payment methods. Online, they accept a wide range of finance options. They also offer a highly flexible range of finance options through V12 Finance, which allows customers to get their desired products without straining their finances. There are even interest-free options that effectively spread the cost without any extra charges. In-store, they accept payment in the form of cash and gift vouchers. However, it's important to note that vouchers can only be used as a payment method over the telephone or in-store, and there is no facility to use this as a payment type in the checkout on the website. The company also supports payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. This money-back guarantee is not 100% secure, but it does allow consumers in most cases to get their money back if the product is not delivered or proves to be fake.

FAQ

What are some customer reviews for Tweekscycles.com?

Tweekscycles.com has received excellent customer reviews with an average rating of 4.8. Customers have praised the quick delivery, competitive prices, and quality of products. Some customers have highlighted the efficient delivery and good communication. The website has also been commended for its ease of use. Customers have reported positive experiences with customer service, noting the knowledgeable and friendly staff. The product range and stock availability have also been appreciated by customers. However, a few customers have mentioned issues with the order processing on the website. Overall, Tweekscycles.com seems to have a strong reputation among its customers.

FAQ

Are there any customer reviews for Tweekscycles.com?

Tweekscycles.com has received excellent customer reviews. The company has a rating of 4.8 based on 23,754 reviews. 87% of the reviewers gave a 5-star rating, while 6% gave a 4-star rating. Customers have praised the company for its efficient delivery, good prices, and quality products. Some customers have mentioned that they received their orders well-packed and in perfect condition. Others have appreciated the good advice on products and the easy-to-use site. There are also positive comments about the super fast delivery and the great transaction experience when dealing with Tweeks. However, there were a few customers who faced issues with the order processing on the website. Overall, the reviews suggest that Tweekscycles.com is a reliable and recommended company for purchasing cycling products.

FAQ

How long does it take for a refund to be processed?

Once Tweeks Cycles has processed the refund, it usually takes 3-5 working days for the funds to show up in the customer's account. This may vary depending on the bank.
FAQ

How do I initiate a return?

To initiate a return, customers need to contact Tweeks Cycles' Customer Service team to obtain a returns authorisation number before sending the item back.
FAQ

When can I expect to receive my bike after placing an order?

Tweeks Cycles conducts a Pre Delivery Inspection (PDI Check) on all bikes prior to despatch, ensuring that the bike is thoroughly checked and set up. An express service is not available, but Tweeks Cycles strives to deliver bikes within 5 days of order.
FAQ

What payment methods are accepted by Tweeks Cycles?

All major debit and credit cards, PayPal, cash, and gift vouchers are accepted by Tweeks Cycles. Finance packages are also available.

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